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Terms & Conditions

HEATING & BOILERS (DYFED) LTD – TERMS & CONDITIONS OF BUSINESS

1. Definitions
In this Agreement the following words have the following meanings:
“Agreement” means the agreement between the Customer and the Contractor as described in these terms of business and the Estimate;
“Contractor” means the individual or company who is to provide the Services to the Customer;
“Customer” means the person(s) who purchase the Services from the Contractor;
“Goods” means as described in the Estimate and all incidental materials used for the carrying out of the Services;
“Normal Working Hours” means between the hours of 8 am and 5 pm, Monday to Friday and excluding Bank Holidays;
“Services” means the works as described in the Estimate;
“Estimate” means the verbal statement or documentation issued by the Contractor that sets out the Services.

2. Estimate and Price
2.1 The price for the Services shall be quoted in the Estimate and shall be exclusive of any value added tax.
2.2 The Estimate may be accepted at any time within a period of 30 days from the date of Estimate and, if not accepted within such a period, shall lapse. In the event of the Estimate being accepted within such a period of 30 days, the Contractor may:
2.2.1 by giving notice to the Customer at any time up to 7 days before delivery, increase the price of Goods to reflect any increase in the cost to the Contractor which are due to factors that are beyond the reasonable control of the Contractor which occurred after completing the Estimate, in such an event the Customer may cancel the Agreement provided that he notifies the Contractor in writing within 7 days of any such notice from the Contractor;
2.2.2 make an extra charge in respect of any period of time during which he is unable to proceed with the work on account of delays which have arisen through no fault of his own; and 2.2.3 make a reasonable additional charge for any extra costs incurred where the Customer requires work to be done outside of Normal Working Hours.
2.3 Unless otherwise stated, the Estimate does not cover any work by other trades. If work by other trades is specified within the Estimate, the Contractor reserves the right to nominate sub-contractors to effect the same at its discretion. Any disputes arising from such sub-contracted work will not be reason for withholding payment